Reviews

We had a great experience. Very helpful, professional and easy to work with from start to finish. They were straight forward, explained the process and delivered on every commitment.

Thomas K

We had a great experience start to finish. The owner is honest and went out of his way to help with insurance and answer all of our questions. The install was fast and easy; excited to have a brand new roof and all I had to pay was my deductible! Highly recommend this local business.

Brian A

*** 5 Star definitely from start to finish! Licensed and Bonded, family local owner Britton got my insurance Co. to pay for roof...and I PAID ZERO out of pocket, paid my $1,000 deductible. No up front money out of pocket!! 7am to 4pm and completely done with job with my house clean from degree and used high quality shingles and owner followed up with job and reinspected job after job! I am so pleased with everything.....thanks again Combs Roofing Of Waxhaw!

Marquis B

CROW was the best customer service I have had in a long time. It's nice to see a company that actually cares and goes out of their way. I spoke to Britton (owner) several times and was impressed with how fast the whole process was. Definitely recommend Combs Roofing.

Leonard B

Great customer service. Walked us through the entire process including meeting with the insurance adjuster to help things go smoothly. Crews were excellent and cleaned up everything afterwards. Owner (Britton) did a walk through with me personally to make sure we were satisfied with the work. Excellent company and glad they are local.

Daniel B

We were extremely pleased from beginning to end with Combs Roofing Of Waxhaw!!! The owner Britton outperformed himself with "non-pushy" "sincere" and HONEST help......making it easy for us from start to finish.

To be honest....we get a lot of roofing sales people stopping by and I was somewhat nervous due to our financial situation...BUT he went above and beyond and was able to replace entire roof with "NO OUT OF POCKET MONEY!" We had a $1,000 deductible with State Farm. They can also work with the insurance company with your gutters, siding, and any interior damage to interior of home from water-damage if needed to be fixed or replaced from hail or wind damage.

Another great reason to use Combs Roofing......our 2007 home original builder used 15lb paper and only 60mph roofing shingles with 20 year wear time on our house.....COMBS USED 30LB PAPER AND 150MPH WIND RESISTANCE SHINGLES WITH 30 YEAR WEAR TIME!!!

FULLY LICENSED AND BONDED!! After committing....the project was done convenient to our schedule!

Britton uses top notch employees to install and they arrived at 7am and had all old shingles off when the new shingles were delivered at 9:45am, Britton the owner arrived at 8:15am and 2pm overseeing project making sure all was good and they were completely done by 4pm!!!

Again, being a little nervous...I took pictures of before and after because i was concerned with making sure they cleaned up and left project looking as arrived.....and it was perfect!! BRITTON CAME BY TO RE-INSPECT ALL WORK AND ANY CONCERNS THAT WE MIGHT OF HAD.

Tina B

I am truly blessed to have found Combs Roofing of Waxhaw!!! Britton (the owner) knocked on my door and asked if he could do a free roof inspection. I said sure, why not? He found hail and wind damage that I had no idea was there. He helped me call in a claim with my insurance company and met the adjuster a week later at my home. My insurance company was being difficult but Britton fought for me and after some back and forth got them to replace my roof. I got a $22,000 roof for just half of my $1,000 deductible. I mean come on $500 for a $22,000 roof? CROW is amazing.

Also, I did not realize it but apparently a lot of roofers use very cheap supplies and installers. Britton upgraded me to architectural shingles from GAF that have a 30 year warranty and they look amazing compared to what I had before.

Britton truly, truly, truly cares about everyone of his customers and it shows. I called a couple of his past customers and they just went on and on about him and his company. I have my forever roofer! Please don't make the mistake of using any other roofer!

Kristina N

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